Privacy Policy

Nushama | New York

Effective Date:

Jan 1st,




IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Nushama | New York (“we,” “us,” or “our”) DOES NOT share customer opt-in information including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging opt-in and opt-in data is kept strictly confidential.


1. Information We Collect

We collect the following types of information:

Personal Information

• Name, email address, phone number, physical address

•Payment information when you make a purchase or request a quote

•Opt-in records and timestamps for all communication channels (SMS, email, etc.)


Non-Personal Information

•IP addresses, browser types, device information

•Website usage patterns and analytics

•Cookies and similar technologies


Customer Communication

•Records of inquiries and service requests

•Appointment details and preferences

•Service history and feedback

Carrier Information:

•Standard message and data rates may apply

•Carriers are not liable for delayed or undelivered messages

•Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers




2. How We Use Your Information

We use collected data for:

•Providing and improving our services

•Processing transactions and payments

•Communicating with you about your inquiries, appointments, and promotions

•Enhancing website functionality and user experience

•Ensuring security and fraud prevention

•Maintaining records of your communication preferences and consent




3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment information, customer support, and important updates.

Opt-In Consent:

•You will only receive messages if you have explicitly opted in

•We maintain timestamped records of opt-in action

•We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

•You can unsubscribe from SMS notifications at any time by replying “STOP”

•You will receive no additional confirmation messages, and no further messages will be sent unless you re-opt-in

•All opt-out requests are processed within 24 hours

Message Frequency & Content

•Message frequency varies based on your interactions with our business

•Messages will be directly related to the services you have requested

•No unsolicited and promotional content without specific consent

Help & Support:

•Reply “HELP” for assistance or contact us at [email protected]

•Customer support is available during regular business hours

Carrier Information:

•Standard message and data rates may apply

•Carriers are not liable for delayed or undelivered messages

•Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

We do not share mobile numbers with third parties or affiliates for marketing/promotional purposes. We share messaging data only as needed to support services, such as customer service platforms or secure storage solutions. We strictly follow applicable laws and carrier guidelines to ensure the secure handling of your data.We implement strict data protection measures to safeguard your text opt-in information and ensure data integrity.

4. Information Sharing & Disclosure

We do not sell, rent, or disclose personal information. We may share information only as outlined below:

Service Providers

•Third-party vendors that assist in our operations (i.e., payment processors, web hosting, communication tools)

•These vendors are contractually bound to safeguard data and use it only to perform authorized services

•Information is only shared when reasonably obligated to maintain service functionality and compliance

Legal Compliance

•If required by law, regulation, legal process, or government request

•When necessary to protect the rights or prevent legal claims

Business Transfers

•In the case of a sale, merger, acquisition, or asset sale

•If a business change occurs that includes personal data under terms of this policy

All third parties must adhere to reasonable data safeguards as part of the contractual relationship and must follow applicable laws, including organizational responsibility for the safe handling of your data.


5. Data Security

We implement and maintain reasonable security measures to protect your personal information, including:

•Encryption of sensitive data in transit and at rest

•Strict internal access controls and limited access

•Employee training on data protection

•Regular system audits and updates

•Mitigation procedures in place to address security vulnerabilities

Despite our efforts, no system can be 100% secure. We encourage users to take extra care when accessing sensitive data online. Users are solely responsible for safeguarding their account credentials (passwords, etc.).


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

•Analyze site traffic and user behavior

•Improve website functionality and user experience

•Enhance service delivery and personalization

You may configure your browser settings to reject or disable cookies. Disabling cookies may limit your ability to access certain features of our website.


7. Your Rights & Choices

You have the right to:

•Request, update, or delete your personal information

•Object to the processing of data by contacting [email protected]

•Opt-out of marketing messages by replying “Unsubscribe” in our emails

•Manage communication preferences through your account

We will respond to verified user requests in accordance with applicable laws and timelines. Requests regarding SMS messages can be fulfilled as described in section 3.


8. Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content on those websites. Please review their privacy policy before interacting or submitting any personal data.


9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available at https://nushama.com/. Your continued use of our services constitutes acceptance of these changes.


10. Contact Us

For any questions or concerns about this Privacy Policy or how your information is handled, please contact:

Nushama | New York

200 E. Eckerson Road, Suite 280

[email protected]

https://nushama.com/

By using our website and services, you consent to this Privacy Policy.